VAI Cloud, LLC Privacy Policy

VAI Cloud, LLC. (“VAI Cloud” or the “Company”) regards its customers’ privacy as one of its most important values. The Company wants you to know how it protects the information of Company customers who make use of the services and products offered though this website (the “Company Website”). This privacy policy only applies to VAI Cloud. This policy does not apply to the practices of companies that VAI Cloud does not own or control or to people that VAI Cloud does not employ or manage.

ELECTRONIC SERVICE REGISTRATION.

When you register to receive a product or information through the Company Website ("Registered User"), you will be prompted to provide certain information that identifies you ("Personal Information") or allows the Company to contact you. Such Personal Information may be merged with any information you have already provided to the Company (the "Personal Profile"). If you have not previously registered with the Company, a Personal Profile will be created for you from your electronic registration information.

CUSTOMER PROFILES.

Every Registered User has a unique Personal Profile. Each Personal Profile is assigned a unique personal identification number, which helps ensure that only you can access your profile.

PRIVACY.

US Privacy Shield and EU General Data Protection Regulation (GDPR)

For business and personal information of employees and customers that VAI Cloud receives from the European Union, VAI Cloud has committed to handling business information in accordance with the Privacy Shield Program and personal information in accordance with the EU GDPR.

To protect your privacy when you browse and/or make use of the services provided through the Company Website, the Company follows certain basic rules:

  • Notice. Generally, Personal Information is requested when: (i) existing Company customers register to use the customer portal area of the Company Website (the "Customer Portal"); and (ii) visitors to the Company Website request certain information about Company information, products and/or services. Although the Terms of Use governing (i) and (ii) above may vary, the Company uses your Personal Information in all three situations generally for the same purposes:
    • To make the Company Website easier to use by not having to enter information more than once;
    • To find services or information quicker;
    • To create relevant content;
    • To distribute alerts concerning product upgrades, special offers, updated information and other new services and products from Company; and
    • To share relevant information with affiliates, or third-parties.

PLEASE NOTE THAT COMPANY CUSTOMERS WHO ARE AUTHORIZED TO USE THE CUSTOMER PORTAL ARE SUBJECT TO AN ADDITIONAL TERMS OF USE POLICY WHICH GOVERNS THE USE THEREOF.

  • Consent/Choice. If you choose not to provide Personal Information, then you can still browse and/or use many areas of the Company Website, but you will not be able to access certain areas that are restricted to specific users.

The Company will share Personal Information when necessary to facilitate transactions, or to comply with valid legal process such as a search warrant, subpoena or court order. The Company may also share Personal Information to establish or exercise its legal rights or defend against legal claims. The Company may share statistical, aggregate, non-personally identifiable data with third parties in order to permit third parties to provide non-targeted marketing offers to you. If you do not want the Company to communicate with you about other offers regarding Company products, programs, events, or services by e-mail, postal mail, or telephone, or if you do not want to receive affiliate, partner or third-party offers, you may contact the Company at https://www.vaicloud.net/contact.

Please note that the Company does not control the privacy policies or data sharing practices of the third parties who provide such products or services. Such third parties may have privacy terms that differ from this privacy policy, and they may share Personal Information differently than this Company Privacy Policy permits.

  • Access. The Company will provide you with the means to ensure that your Personal Information is correct and current. You may review and update this information at any time by contacting the Company at https://www.vaicloud.net/contact.
  • Data Integrity/Security. The Company collects Personal Information that is relevant for the purpose for which it is to be used and the Company will take reasonable precautions to ensure that such data is appropriate for its intended use. Additionally, the Company takes precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
  • Enforcement. If for some reason you believe the Company has not adhered to these rules, please notify us by e-mail at https://www.vaicloud.net/contact, and the Company will do its best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

EDIT OR DELETION OF PERSONAL INFORMATION.

You can edit or delete your Personal Information at any time by emailing to sales@vaicloud.net. Certain information, however, may possibly remain in VAI Cloud’s archived records after your Personal Information has been deleted.

When you register with VAI Cloud, a temporary copy of your Personal Information is routinely made to prevent accidental loss of your information through a computer malfunction or human error. VAI Cloud keeps your Personal Information active in its user registration databases in order to provide immediate access to your personalization preferences each time you visit the Company’s website. If you delete your Personal Information, in most cases it will be deleted from the Company’s registration databases in approximately 90 days. This delay is necessary to discourage users from engaging in fraudulent activity. Any information that the Company has copied may remain in back-up storage for some period of time after your deletion request. This may be the case even though none of your Personal Information remains in the Company’s active user databases.

Information We Collect and How We Use It:
Personally Identifiable Information (PII) such as your name, email address, phone number, zip code and other information that may identify you, is collected when you voluntarily submit it to us via our https://www.vaicloud.net website forms. On our website forms, we collect your email address and phone number to respond to comments, send information, or to contact you in response to your inquiry.

Additionally, we or any third-party partners (such as Google, using Google Analytics) may automatically collect information about your interaction with this website using technologies such as cookies. Cookies are text information files your web browser places onto your computer when you visit a website. The type of non-personal information includes information about your browser, your device IP address, what pages of our website you have visited, which website you came from before you visited our website, whether you clicked on a link on this website, the date and time you visited our website, and other navigation and click through information. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies. We use this information to better understand how users interact with our website, to enhance your online experience, and when applicable to serve relevant ads. We may use the personal information that you have provided to us on https://www.vaicloud.net to send you information about VAI Cloud, invite you to events, and send you promotional materials. We may use third-party advertising companies to serve ads on our behalf across the Internet.

We use Google remarketing codes to log when users view specific pages or take specific actions on our website. This allows us to provide targeted advertising via third party vendors, specifically Google, who may show our ad on sites across the Internet including but not limited to the Google Search Display Network and/or in its Search Engine Results Pages, for example. Third party vendors, including Google, use cookies to serve ads based on your prior visits to our website. This allows us to make special offers and continue to market our services to those who have shown interest in our products or services.

You can control the Ads delivered to you. You may help control Ad Preferences by visiting Google’s Ad Preferences page: Google Ad Preferences page. *If you do not wish to receive this type of advertising from us in the future you can opt-out by visiting the Network Advertising Initiative opt-out page here https://adssettings.google.com. Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

More Information on how Google uses Cookies can be found here:
https://www.google.com/intl/en/policies/technologies/ads

In addition, third parties such as Facebook may use cookies (or tracking pixels), web beacons or other storage technologies to collect or receive information from https://www.vaicloud.net, such as which pages you have visited. We may use that information to provide measurement services and target ads on Facebook and its partner sites, which may include Instagram. Users may opt-out of the collection and use of information for ad targeting. Specifically users can visit the following two links to do so: http://www.aboutads.info/choices and http://www.youronlinechoices.eu

Privacy of Our Email Lists:
VAI Cloud, maintains email lists to keep our customers, the press, and interested members of the general public informed about company news, promotions and events. We do not sell, rent, loan, trade, or lease the email lists to anyone.

Third Party Websites and Service:
This privacy policy only applies to our website and does not apply to any third-party website or other online services which may be linked to or accessed from this website. If you click on a link to a third-party website or service, or supply information to a third-party website or service, you should review that third party’s privacy policy for information about how they may collect and use your information.

CHANGES TO THIS PRIVACY POLICY.

VAI Cloud may update this policy at any time. The Company will notify you about significant changes in the way it treats Personal Information by, at its sole discretion, either sending a notice to the primary email address specified in your Personal Profile or by placing a prominent notice on the Company’s website.

QUESTIONS AND SUGGESTIONS.

If you have questions or suggestions, please contact us at:
VAI Cloud, LLC
100 Comac Street
Ronkonkoma, NY 11779
800.824.7776

Effective Date: May 25, 2018
Updated Date: September 13, 2018